Last updated: January 2025
SpotWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
We may collect information that you provide directly to us, including:
When you use our Service, we may automatically collect certain information, including:
We may receive information from third-party services that you connect to our Service, such as:
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We may share your information with your explicit consent or at your direction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use industry-standard encryption, secure authentication, and regular security audits to safeguard your data. Despite our efforts, we cannot guarantee absolute security.
The Service may collect health-related information, including nutrition data, exercise records, and body measurements. This information is treated with additional care and is used solely to provide you with personalized recommendations and track your progress.
We do not use your health information for advertising purposes or share it with third parties for marketing without your explicit consent.
SpotWell is not a medical device and does not provide medical advice, diagnosis, or treatment. The information provided by SpotWell, including nutritional data, exercise recommendations, and health tracking features, is for informational and educational purposes only.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or seen in the SpotWell app.
If you think you may have a medical emergency, call your doctor or emergency services immediately.
Camera Usage: SpotWell uses your device's camera to capture photos of food for AI-powered nutrition analysis. Photos are processed using computer vision technology to identify foods and estimate nutritional content. Photos may be temporarily stored on our servers for processing but are not used for any other purpose without your explicit consent.
AI and Computer Vision: We use artificial intelligence and computer vision technologies to analyze food photos, count exercise repetitions, and provide form analysis. This processing may occur on your device or on secure cloud servers. Data processed for AI features is used solely to provide the Service and is not used to train models for other purposes without your explicit consent.
Health Data Processing: Health and fitness data collected by SpotWell is processed to provide personalized recommendations and track your progress. This data is encrypted in transit and at rest, and is never shared with third parties for advertising or marketing purposes.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
By using our Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within a reasonable timeframe.